Website Terms

Draft for review before public launch · Updated 14 October 2026

These terms apply to use of the Longshade Malaysia website at longshade.com.my. They are separate from the Singapore site at longshade.sg.

Website information

Product descriptions, photographs and guides help visitors explore window treatment options. The final product, measurements, materials, price, availability, installation scope and warranty terms depend on the written quotation and order documents for the project.

Enquiries and appointments

Sending a contact or consultation form lets our Malaysia team review and respond to the request. A form submission is not an appointment confirmation, quotation or product order. We will confirm any appointment and project details directly with you.

Service requests

A service request is a request for review, not confirmation that a repair is available or covered. Please provide accurate product and order details and only upload photos relevant to the request. The team will contact you about the next step.

Product and project documents

Before placing an order, review the written quotation, product specifications, installation scope and applicable warranty terms. Those documents contain the project-specific details and take priority over general website descriptions where the details differ.

Website use and third-party links

Please use the website lawfully and do not interfere with its operation, security or other visitors. The website may link to third-party services; their own terms and privacy notices apply when you visit them.

Questions

For questions about these terms or a Malaysia project, contact us through the Malaysia contact page. Read our Privacy Notice to learn how form information is handled.

Publication review item: This draft needs review against Malaysian law and the registered business details before public launch.