Service Request

Service Request

Use this form to request service for a Longshade product. Add the product details, describe the issue, and include a clear photo so our team can review your request.

Service Support

Start by confirming that your window covering was purchased from and installed by Longshade.

Include the product name, approximate order date, a description of the issue, and a clear photo of the product.

Assessment times vary by product and issue. Our team will review the details and contact you about the next step.

Service Request

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